Privacy Policy

1. Introduction

Evictions Without Warrants ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at evictionswithoutwarrants.org. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Account information: your full name and email address when you register.
• Case information: details you submit about your eviction case, including court details, dates, parties involved, and your province.
• Documents and media: files (PDFs, images, videos) you upload as evidence or supporting material for your case.
• Contact form submissions: name, email, subject, and message when you contact us.
• Usage data: browser type, IP address, pages visited, and timestamps, collected automatically for security and analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Process and store your eviction case records.
• Respond to your inquiries and support requests.
• Improve the security and functionality of our platform.
• Comply with applicable South African law, including the Protection of Personal Information Act (POPIA).

4. Legal Basis for Processing (POPIA)

We process your personal information on the basis of your consent (given at registration), the performance of a contract (providing you with case management services), and our legitimate interest in maintaining a secure and functional platform. You have the right to withdraw consent at any time by contacting us.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating the platform, subject to confidentiality obligations.
• Legal requirements: when required by law, court order, or governmental authority.
• Protection of rights: to protect the rights, property, or safety of Evictions Without Warrants, our users, or the public.

6. Data Retention

We retain your personal information and case records for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at the address below. We will comply within a reasonable timeframe, subject to any legal obligations to retain certain records.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under POPIA and applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us using the details in Section 10.

9. Cookies

We use essential session cookies to keep you logged in and to maintain the security of your account. We do not use advertising or tracking cookies. You may disable cookies in your browser settings, but this may affect the functionality of the platform.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy.